Job Title

Protective Services Worker

The Protective Services Worker is responsible for investigating reports of abuse, neglect, or exploitation of elders, assessing risk, providing support and referral to prevent, remedy, or eliminate the effects of abuse or neglect of an elder in compliance with Elder Affairs and agency guidelines.  Responsibilities include:

  • ability to build trust and rapport with the client,
  • conduct timely assessments,
  • ability to assess risk and develop service plans to alleviate risk,
  • monitor ongoing risk and efficacy of service plans; and
  • meet with Protective Services Supervisor to review cases, discuss action plans, case determinations, risk assessments, changes in consumer status, and receive direction.

Requires home visits, knowledge of community resources, ability to work with professionals and families, and documentation in client records within mandated time-frames.  35-hour work week with compressed scheduling options including a four-day work week following a successful introductory period.

This position requires either a bachelor’s degree in social work, criminal justice, psychology or related field plus at least two years’ experience in counseling, casework, or case management providing protective or crisis intervention services, or a master’s degree in social work, criminal justice, psychology or related field plus at least one year of experience in counseling, casework, or case management, preferably in a protective services or crisis intervention capacity.  Valid driver’s license and reliable transportation required.

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