New Elder Abuse Reporting Procedure Effective June 30, 2017
Anyone can report elder abuse. On or after June 30, 2017, if you are concerned about an older adult (age 60 or older), and have reason to believe he/she is a victim of elder abuse, neglect, self-neglect, or financial exploitation, call the newly established Massachusetts-based 24 Hour Elder Abuse Hotline at 1-800-922-2275. All calls are confidential.
Bristol Elder Services (Bristol) is designated as a Protective Services Agency. Abuse reported in the following areas will be referred to and handled by Bristol: Acushnet, Attleboro, Berkley, Dartmouth, Dighton, Fairhaven, Fall River, Freetown, Gosnold, Mansfield, Marion, Mattapoisett, New Bedford, North Attleboro, Norton, Raynham, Rehoboth, Rochester, Seekonk, Somerset, Swansea, Taunton, and Westport.
Bristol staff will determine if an investigation is warranted and if so investigate the situation and determine the best course of action to alleviate the risk.
Individuals who are required by law to report elder abuse (Mandated Reporters) should call the Elder Abuse Hotline at 1-800-922-2275 to report cases of abuse. Following the verbal report, a mandated reporter must submit a Mandated Reporter Form (http://www.mass.gov/elders/docs/elder-abuse-mandated-reporter-form.pdf) within 48 hours. The form should be faxed to the appropriate local Protective Services Agency. Bristol’s fax number is 1-508-679-0320.
Mandated reporters of elder abuse include: physicians, physician assistants, nurses, medical interns, coroners, dentists, podiatrists, osteopaths, social workers, occupational therapists, physical therapists, psychologists, family counselors, police, probation officers, EMTs, firefighters, director of a home health aide agency, director of a homemaker agency, director of an assisted living residence, case managers, health aides, homemakers, director of a Council on Aging, and Council on Aging outreach workers. Mandated reporters who fail to report elder abuse may be subject to a fine.